Fee nameConditionDue dateAmount
Visit# visits > 2
# articles > 4
Reservation date30 €/visit
3 €/article
Late visit reservation modification or cancellation> 1pm the working day before visit dateReservation date30€
Late transport reservation modification or cancellation (transporter assigned)> 1pm the working day before transport dateReservation dateTransport cost
Late transport reservation modification or cancellation (no transporter assigned)> 1pm the working day before transport dateReservation date30€
Failed paymentExpired credit card, insufficient funds, etc.Payment date10€
Client absence for reservation (transporter assigned)Client or delegate no-showReservation dateTransport cost
Client absence for reservation (no transporter assigned)Client or delegate no-showReservation date30€
Payment ReminderPer email or smsCorrespondence date5€
Payment ReminderPer telephone callCall date20€
Collection CostsCollection placement by unpaid invoiceNotice date40 € < 500€ debt; 250€ < 1000€ debt;
+100€ for each additional debt tranche of 500€
Incorrect AddressTransporter unable to find addressReservation dateTransport cost
Inaccessible LocationTransporter unable to access objectsReservation dateTransport cost
Oversize Article (transporter assigned)Too big for vehicleReservation dateTransport cost
Oversize Article (no transporter assigned)Too big for storage spaceReservation date30 €/article
Overweight Article (transporter assigned)> max kg/article/handlerReservation dateTransport cost
Overweight Article (no transporter assigned)> max kg/article/handlerReservation date30 €/article
Prohibited Article ReturnProhibited articleInvoice dateCustom estimate for transport, handling, conditioning, etc
Article ReconditioningInadequate packagingReservation date25 € per article
LabelingMissing or incorrect labelReservation date3 € per label
DumpingArticle left outside designated warehouse areaNotice date200€
Supplemental Handling FeePer 30 minute trancheReservation date30€
AbandonmentAbandon of articlesNotice date150 €/m3
Client ErrorOther client errorNotice date30€
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