Privacy Policy

Privacy Policy

StoragePal is committed to maintaining robust privacy safeguards for its users. Our Privacy Policy (hereinafter, “Privacy Policy”) is designed to help you understand how we collect, use and protect the data you provide to us and to help you make informed decisions when using our Service.

For the purposes of this Agreement, the term “Site” refers to the StoragePal Website, which is accessible from or via our iOS mobile app.

“Service” means the StoragePal services to which users access through the Site, in which they may:

establish and pay an order for the storage of their business on a monthly basis;
plan the transportation of their effects to our warehouses; and
plan the return of their goods from our warehouses via their virtual attic to the delivery address.
The terms “we” and “our” refer to StoragePal. “You” refers to you as a user of our Site or Service.

By accessing our Site or our Service, you agree to our Privacy Policy and our Terms of Use and consent to our collection, storage, use and disclosure of your personal data as described below.

We collect “non-personal data” and “personal identification data.” Non-personal data includes data that can not be used to identify you personally, such as anonymous usage data, the general demographic data we can collect, the referring pages and URLs, the types of platforms you use, the preferences you submit, and the preferences that are generated based on the data you submit and the number of clicks you make .

Personal identification data include data such as your name, home address, email address, birth date, login details, phone number and credit card number submitted prior to using our Service. If you register or log into your account via a third-party social media service, we will have access to some of your third-party account personal identification data from that social media service, as authorized by them. You have the ability to disable the connection between our Service and your third-party account at any time.

1. Data collected through the Site
To register for our Service, you do not need to provide any other personal data than your email address. To use the Service, you must submit other personal identification data, which may include your name(s) and first name(s), home address, email address, date of birth, login details, telephone number, and credit card number.

To improve the quality of the Service, we track the data provided to us by your browser or applications when you visit or use the Service, such as the website from which you are coming (“Referral URL”), the type of browser you are using, the device from which you connected to the Service, the date and time of access, and any other information that does not personally identify you.

We track this data using cookies or small text files that contain an anonymous unique identifier. Cookies are sent to the user’s browser from our servers and are stored on the hard disk of the user’s computer. Sending a cookie to a user’s browser allows us to collect non-personal data about that user and to keep track of the user’s preferences when using our services, both on a per-user basis. individual and global.

StoragePal may use both “persistent” cookies and “session” cookies. Persistent cookies are stored on your hard drive until they expire (persistent cookies are set with expiration dates) or until you delete the cookie. Persistent cookies are used to collect credentials on the user, such as web browsing behavior or user preferences for a specific website. Session cookies are erased when you close the web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect data from your computer. They usually store the data in the form of a session ID that does not personally identify the user.

2. Data you provide us by registering to open an account
In addition to the data automatically provided by your browser when you visit the Site, you will need to create an account to subscribe to the Service. You can create a profile by registering for the Service and entering your email address and password. By registering, you authorize us to collect, store and use your email address in accordance with this Privacy Policy.

1. Personal Data
Except as noted in this Privacy Policy, we do not sell, trade, rent, or share your personal information with third parties for marketing purposes without your consent, such as defined in our Terms of Use.

We share personal data with authorized StoragePal staff members to perform the necessary operations for the purposes described in the Introduction to this Privacy Policy.

We share personal data with suppliers who provide services for StoragePal, such as the servers of our email communications that have access to the user’s email address for the purpose of sending emails from us. These providers use your personal data only at our request and in accordance with our privacy policy.

In general, we use the personal data you provide us to contact you, answer your questions, solicit your opinion on our Service, provide you with technical assistance, and inform you about our promotional offers.

We may share personal information with third parties if we believe in good faith that the access, use, preservation or disclosure of the data is reasonably necessary:

to respond to any applicable legal process or enforceable government request;
to apply the Terms of Use, including investigations of potential violations;
to resolve fraud, security or technical issues; or
to protect our users or the public from infringement of rights, property or safety, as required or permitted by law.
2. Non-Personal Data
In general, we use non-personal data to help us improve the service and personalize the user experience. We also aggregate non-personal data to track trends and analyze site usage patterns. This Privacy Policy in no way limits our use or disclosure of non-personal information and we reserve the right to use and disclose such non-personal information to our partners, advertisers and other third parties at our discretion.

In the event that we are subject to a commercial transaction such as a merger, acquisition by another company or the sale of all or a portion of our assets, your personal data may be part of the assets transferred. You acknowledge and agree that such transfers may take place and are permitted by this Privacy Policy, and that any purchaser of our assets may continue to process your personal data in accordance with this Privacy Policy. If our information practices change at any time in the future, we will post policy changes on the Site so that you may opt out of new information practices. We suggest you visit the site periodically if you are concerned about how your personal data is used.

We implement technical and organizational security measures designed to protect your data from unauthorized access.

Your account is protected by a password that we encourage you to change regularly, not to disclose your password to others and log out of your account after each use.

We take technical and organizational measures to protect your data from unauthorized access, modification, disclosure or destruction of the data we hold, including:

encryption to preserve the confidentiality, authenticity, and integrity of your data during transit, such as Secure Sockets Layer (SSL) and / or Transport Layer (TLS Security);
regular evaluation and verification of our information collection, storage and processing practices;
the option to enable two-factor authentication (also known as “2FA”) to log into your account;
restricting access to personal data by StoragePal employees, service providers and agents who require this data for processing, and performing due diligence checks with suppliers and service providers to ensure respect of the confidentiality obligations set out in this Privacy Policy and our Terms of Use.
However, these measures do not guarantee that your data will not be viewed, disclosed, modified or destroyed by the violation of these measures. By using our Service, you acknowledge that you understand and agree to assume these risks.

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional message to a user, the user may opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. You can also indicate that you do not want to receive marketing communications from us in the “Settings” section of your account. Please note that notwithstanding the promotional preferences you indicate by unsubscribing or unsubscribing from our communications, we may continue to send you administrative e-mails including, for example, periodic updates to our Privacy Policy.

As part of the Service, we may provide links to or be compatible with other websites or applications. However, we are not responsible for the privacy practices employed by these websites or the data or content they contain. This Privacy Policy applies only to the data we collect through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website that you access by selecting a link on our Site or through our Service. To the extent that you access or use the Service through or on any other website or application, the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before using them.

StoragePal reserves the right to modify this policy and our Terms of Use at any time. We will notify you of any material changes to our privacy policy by sending a notice to the primary email address listed in your account or by placing a prominent notice on our site.changes Material will come into effect 30 days after this notice. Non-changes or clarifications material will take effect immediately. You should periodically check the site and this privacy page for updates.

If you have any questions about this privacy policy or the practices of this site, please contact us by sending an email to: [email protected]

Last updated: May 25, 2020

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